If your identity hasn't been verified after 5 business days, or you were rejected in error, the fastest way to create a mainnet account is by using a third-party wallet for instant account creation without having to perform KYC: https://www.hedera.com/buying-guide/
If you would like to continue the process of receiving your Hedera account from Hedera and need your identity verified, you can email support@hedera.com.
