Hedera Help

Wallet Setup

• I received an "Invalid Transaction Start" error. How do I fix this?
• How do I set up my Hedera Wallet?
• How do I restore an existing Hedera wallet?
• How do I pair my Account ID to my Hedera Wallet manually?
• Do I need a Hedera Portal login to use my Hedera wallet?
• Does the Hedera wallet work with both Hedera testnets and the mainnet?

Sending and Receiving HBAR

• How do I send HBAR cryptocurrency to another account?
• How do I send a request for HBAR cryptocurrency from another account?

Wallet Account

• How do I sync / update my account balance in the Hedera Wallet?
• Why does my wallet lose (decrease) hbars when I refresh or press 'synchronize data' to check my account balance?
• What's the Account ID in my Hedera wallet and how is it different than my public key?
• Where do I find my account ID?
• How do I transfer my wallet account to a cold storage device?

Open Source

• Is the Hedera Wallet open source? Where is the repo?

Terms & Conditions

• What are the terms & conditions for the Hedera Wallet?